Always try to choose a "pet-friendly" airline that adheres strictly
to a pet-safe policy. Pet-Safe policies ensure your pet will always
be kept in a climate controlled environment, never left out on the
tarmac, and always be the last one put on the plane and the first
one taken off.
For answers to your airline questions, or to leave your own
reviews of airline pet programs, please visit our
Four-Legged-Friendly Airlines Forum!
Continental PetSafe Desk
1-800-575-3335
Website
Main Hub(s): Houston's George Bush Intercontinental Airport
(IAH), Newark Liberty International Airport (EWR), and Cleveland
Hopkins International Airport (CLE).
Airport Pet Hotel for Comfort Stops: Yes -- at both IAH and
EWR
Pros: Offers pet-safe flights within the US and to much of
Asia, Latin/South America, and the EU; flies pets year-round; 24/7
online tracking & dedicated call center
Cons: More expensive than other cargo airlines; English bull
dogs & pit bulls are banned for safety concerns
Bottom Line: An excellent pet-friendly airline that flies pets
safely year-round, which is well worth the extra cost.
Northwest Live Animal Cargo
1-800-692-CRGO (2746)
Website
Main Hub(s): Minneapolis-Saint Paul International
Airport (MSP), Detroit Metropolitan Wayne County Airport (DTW),
Memphis International Airport (MEM), Amsterdam Schiphol Airport
(AMS), and Tokyo's Narita International Airport (NRT).
Airport Pet Hotel for Comfort Stops: No
Pros: Offers pet-safe flights within the US and to much of
Asia and the EU; 24/7 online tracking & dedicated call center
Cons: Will sometimes not accept pets when temperatures are too
cold in DTW/MSP.
Bottom Line: A reliable pet-friendly airline that is good to
use most of the year -- avoid booking with them in the winter.
Lufthansa Live Animal Program
Passenger Reservations: 800 399-LUFT (800 399-5838)
Website
Main Hub(s): Frankfurt am Main Airport (FRA)
Airport Pet Hotel for Comfort Stops: Yes
Pros: Allows pets in-cabin and as accompanied luggage on
flights to much of Europe & Asia; Has a Pet Lounge where pets
can rest and be taken care of in Frankfurt.
Cons: Will only work with
professional pet transportation
companies for booking live animals as cargo; weight
restrictions on larger animals traveling as excess luggage.
Bottom Line: Good for pet owners accompanying (or flying
with) their pets.
KLM
Passenger Reservations: 1-800-225-2525
Website
Main Hub(s): Amsterdam Schiphol Airport (AMS).
Airport Pet Hotel for Comfort Stops: Yes -- at AMS at the KLM
Pet Hotel
Pros: Allows pets in-cabin and as accompanied luggage on
flights to much of Europe & Asia-Pacific; Has a Pet Hotel where
pets can rest and be taken care of in Amsterdam.
Cons: Will only work with
professional pet transportation
companies for booking live animals as cargo
Bottom Line: Good for pet owners accompanying (or flying with)
their pets, or those working with a
pet shipper.